![]() ![]() Scan medical records and correspondence as needed. Obtain necessary signed release from patient. ![]() Pull medical records when required for patient care or requests. Reschedule patients when necessary due to physician vacations, seminars, and meetings. Note cancellation/missed appointments in electronic chart, and follow up with patient to reschedule. Schedule follow up appointment and coordinate physician notes or referrals with appropriate front desk personnel.Ĭonfirm appointments for next day, reminding them to bring referrals/records.Ĭoordinate procedure scheduling for additional testing, as ordered by physician. Collect co-payment, enter patient services to patient’s ledger with proper CPT/ICD9 coding and modifiers. Process patients completing their office visits. Schedule patient appointments for all physicians by telephone or in person. Transfer phones to answering service during lunch and at end of day. Take messages off assigned voice mail lines, returning calls promptly and following through with requests. Take clear and precise messages, assuring they are placed in appropriate location for communication. Update/ enter e-MDs demographic information.Ĭollect appropriate co-payments for managed care members, post payment and issue receipt.Ĭollect referrals, when appropriate, enter information on e-MDs.Įnsure that medical record is updated on EMR and checked in on a timely manner.Īnswer assigned telephone lines appropriately and promptly, transferring to correct parties when necessary. Instruct new patients in proper method to complete new patient information forms, obtain insurance information, set up medical record and attach copies to the encounter slip.įile demographic/HIPAA information in medical record and make copies of new insurance cards. Greet incoming patients, noting their arrival time in the scheduling system.Ĭonfirm patient demographic information by providing form and HIPAA privacy notice to patient for completion. Support departmental and Medical Center initiatives and change efforts. Maintain a positive approach and positive relationships with others. ![]() Identify problems and refer them/offer suggestions appropriately. Perform work accurately, thoroughly, and in accordance with departmental and PHCS/PHMA standards. Medical receptionist position responsible for scheduling patient appointments, receiving and processing outpatients, collecting and communicating patient demographic/insurance information, data entry of patient services and co-payments, payment reconciliation and deposit, processing referrals and pre-certification of procedures for a multi-specialty physician outpatient practice located in a hospital environment. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Today at Penn Medicine, someone will make a breakthrough. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. News & World Report as one of the nation’s best hospitals in 2017-18.Ĭurrent employees please apply by clicking on your "career worklet" in Workday.DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. It has been recognized regionally and nationally for clinical excellence and patient safety and ranked nationally by U.S. Lancaster General Hospital has been designated a Magnet hospital for nursing excellence four times. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region. Outpatient services are provided at the Downtown and Suburban pavilions, along with additional outpatient facilities and Express and Urgent Care locations throughout the region. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system. Lancaster General Health, a member of the University of Pennsylvania Health System (Penn Medicine), is a 719-licensed bed not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital, Women & Babies Hospital and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare). Careers at Lancaster General Health (View Available Jobs) ![]()
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